I’ve never bought anything off of Amazon’s marketplace, as I prefer buying mainly from Amazon itself. Back in 2008-09 they screwed up a bunch of my orders, and in turn their bottom line.
For instance, this used to happen constantly: I would order a number of games, and either I would get a wrong one or they would miss one or two entirely, or both in some instances. I would contact them; they would send me another package and somehow repeat the mistake. I would contact them yet again, explain the situation, and they would instead refund me. This became the same song and dance for a good while until I gave up on brand new games over used ones and started using eBay more.
I haven’t bought anything there in a hot minute, as the kids say this day, but all in all, I have nothing bad to say about Amazon – I like their service and often see good deals.
I have never had an issue where I've gotten the wrong region game from any of my Amazon purchases. And even if I did, their return policy is simple and generous, making getting a replacement/refund a nonissue.
This is true.