Late I know but I've pretty much have a great experience with local gamestop sure I learned not to even think about sell to them and that one time I was in a store were an employee and the manager were making fun of a person with asbuger. But I did get both fired even had the dm donate time and games etc to a facility that caters to them. But I never heard of them not giving a refund. When Spiderman 3 was coming out I pre ordered it 2 months later I was in the store when a guy came in with an unopened press release of the game. Gamestop couldn't buy it because it wasn't released. So I offered to buy it forgetting I had it pre ordered, about 2 yrs later I found my receipt got a refund! But if you guys hate em so much do what I do exploit there ass wait til games go to the clearance bin.they have a 7 day return policy, so if find red label PS games, platinum etc or your games get scratch you can buy a used copy switch thegame/ cover art etc return it full refund if within 7 days. Stupid thing it doesn't even have to be broken tell them you just didn't like it. Many different ways to get them back... Just saying