A lot of the troubles of game stores seem to stem from there being very limited profit in selling new games and things like playstation plus cards netting them a few pennies per sale. My local game store (still several miles away) is run by a veteran who used to operate tens of stores, but now they have one. This store, however, not only sells new and secondhand games, they also specialize in retro and imports as well as things like yu-gi-oh cards and Games Workshop. Another thing they do is take anything 'geeky' in as trade-in - if I went there with a box of lego for instance I'd be able to trade it in, they do strategy guides, disney stuff, plushes, star wars, Dr Who, action figures/figurines, soundtracks, anything and everything. Because they take stuff in trade there's a steady flow of new (second hand) stock which they can make profit off, they also get people travelling from miles away for the imports. I think trade-in is too important these days to not be good and wide-focused on it.