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General and Gaming => General => Topic started by: Warmsignal on March 26, 2014, 04:31:39 pm

Title: The lost art of shipping a video game
Post by: Warmsignal on March 26, 2014, 04:31:39 pm
It gets to be a headache, especially when buying from sellers on eBay who are not gamers. In my day, I've terrible luck with the methods in which sellers like to ship games that come in jewel cases or oversized jewel cases, mostly PlayStation and Sega Saturn / CD. They show up in a bubble mailer, freshly crushed, plastic shards spilling out of the package. A pity too, when you can tell they were in excellent shape.

I think common sense would tell you a bubble mailer is inefficient to mail a jewel case in, it's no match for the United States Postal Service. It's too bridle, it's like mailing glassware in a grocery bag. I think eBay should force users to into a tutorial about mailing items like games, then quiz them. If they can't pass the shipping quiz, they should be disallowed to sell games.

Well, now I'm off to figure out where I can find some new clear spine jewel cases!  :-\
Title: Re: The lost art of shipping a video game
Post by: foxhack on March 26, 2014, 05:42:37 pm
Your local post office must suck. I've only had games get crushed in transit twice in ten years.
Title: Re: The lost art of shipping a video game
Post by: Warmsignal on March 26, 2014, 05:53:05 pm
Your local post office must suck. I've only had games get crushed in transit twice in ten years.

Every Sega CD game I've ordered, save for a couple that were packaged in a hard box, have arrived damaged in transit. Other non-game related items I've ordered have arrived with damage too. You might be right.
Title: Re: The lost art of shipping a video game
Post by: foxhack on March 26, 2014, 06:02:36 pm
Your local post office must suck. I've only had games get crushed in transit twice in ten years.

Every Sega CD game I've ordered, save for a couple that were packaged in a hard box, have arrived damaged in transit. Other non-game related items I've ordered have arrived with damage too. You might be right.

Who the hell sends a Sega CD game in a bubble mailer?!

I'm talking about DVD or CD cases. O_o
Title: Re: The lost art of shipping a video game
Post by: bikingjahuty on March 26, 2014, 06:12:51 pm
Your local post office must suck. I've only had games get crushed in transit twice in ten years.

I second this.

With games that come in standard jewel cases (PS1 and Dreamcast) I have never had a game get crushed inside of a bubble mailer. Saturn games and other hard plastic longbox games are another story. I have always received and sent these in boxes with proper insulation. If you breath on a Sega CD case the wrong way it shatters lol
Title: Re: The lost art of shipping a video game
Post by: Warmsignal on March 26, 2014, 06:53:57 pm
Your local post office must suck. I've only had games get crushed in transit twice in ten years.

I second this.

With games that come in standard jewel cases (PS1 and Dreamcast) I have never had a game get crushed inside of a bubble mailer. Saturn games and other hard plastic longbox games are another story. I have always received and sent these in boxes with proper insulation. If you breath on a Sega CD case the wrong way it shatters lol

Seems like I spent a whole summer super gluing Sega CD hinges back together. Most all of them I received in the mail came in standard bubble mailers. Anything that is sent in a bubble mailer seems like it was curb stomped by the time I get it. I think my mailman has some anger issues.

IMO, standard jewel cases are just as brittle as the over sized. They might require a bit more deliberate carelessness to break for their size, but it's easily done.
Title: Re: The lost art of shipping a video game
Post by: burningdoom on March 26, 2014, 07:57:44 pm
I've had a had a guy use a printed piece of paper folded around a game, labeled it, and mailed it to me on a trading site once. That's got to be the worst one.

Not only that, but the game had what looked to be a post-it note on it that was glued on and not coming off without significant ugly-tearing remains; which he never mentioned. Bad trade all around. When I confronted him about it, he simply replied "I consider it in "very good condition" as long as it works".

But that's the risk you take buying or trading online. Unfortunately to get the games most of the collectors like us want, it's almost essential to buy online at times.

Personally, I ALWAYS use either a bubble-mailer or bubble-wrap. Even if it's too awkwardly shaped for those methods, I find cushioning of some sort, still, even it's just a bunch of wadded-up plastic bags.
Title: Re: The lost art of shipping a video game
Post by: foxhack on March 26, 2014, 09:55:58 pm
I've had a had a guy use a printed piece of paper folded around a game, labeled it, and mailed it to me on a trading site once. That's got to be the worst one.

Not only that, but the game had what looked to be a post-it note on it that was glued on and not coming off without significant ugly-tearing remains; which he never mentioned. Bad trade all around. When I confronted him about it, he simply replied "I consider it in "very good condition" as long as it works".

But that's the risk you take buying or trading online. Unfortunately to get the games most of the collectors like us want, it's almost essential to buy online at times.

Personally, I ALWAYS use either a bubble-mailer or bubble-wrap. Even if it's too awkwardly shaped for those methods, I find cushioning of some sort, still, even it's just a bunch of wadded-up plastic bags.

Crap condition and a printed up label? Sounds like something a typical Goozex user would ship out.
Title: Re: The lost art of shipping a video game
Post by: MJMaranan on March 27, 2014, 01:12:32 am
Maybe if a certain amount of buyers have reported cases, pun somewhat intended, of damaged items that the seller is shipping inappropriately would eBay probably take measures.  Although, I believe this is still between the buyer and the merchant.
Title: Re: The lost art of shipping a video game
Post by: thecrypticodor on March 27, 2014, 01:45:11 am
I guess I've been lucky but I never had a problem with shipping crush damage. Just about every Saturn game I've obtained has been through the mail and never a single crack or broken hinge. What does happens to me from time to time is the disc inside a DVD style case will pop loose during shipment and slide around in the box sometimes causing scratches.
Title: Re: The lost art of shipping a video game
Post by: badATchaos on March 27, 2014, 03:08:04 pm
Aggggg I know what you mean. I just got a Game & Watch in the mail today and the seller shipped it in one of those bubble-wrap envelopes! I can see anything that's in standard dvd case, but a Game & Watch?!
Title: Re: The lost art of shipping a video game
Post by: burningdoom on March 27, 2014, 03:45:20 pm
Aggggg I know what you mean. I just got a Game & Watch in the mail today and the seller shipped it in one of those bubble-wrap envelopes! I can see anything that's in standard dvd case, but a Game & Watch?!

I don't know, I think a bubble-mailer would be find for that. What did you expect it to be shipped in?
Title: Re: The lost art of shipping a video game
Post by: badATchaos on March 27, 2014, 03:49:47 pm
A small box
Title: Re: The lost art of shipping a video game
Post by: burningdoom on March 27, 2014, 04:41:27 pm
Personally, I think a bubble-mailer is fine. If it's still damaged after that, it's definitely the post office's fault, not the mailer's. A Game & Watch is a nice flat shape, it's not awkwardly shaped or anything. Not to sound rude, but to me that sounds like a collector being a bit too nitpicky.

I mean I've seen horror stories with shipping. I already mentioned the piece of printing paper wrapped around one game. I've also had games shipped to me in a normal letter envelope. I even had a Sega Genesis game shipped to me in it's own game case, they just turned the artwork around and wrote the addresses on that. Those types of things are bad shipping.
Title: Re: The lost art of shipping a video game
Post by: turf on March 27, 2014, 04:54:41 pm
Game & Watches aren't cheap. They aren't super-sturdy either. If I got one in a bubble mailer, I'd be PISSED.
Title: Re: The lost art of shipping a video game
Post by: karyann on March 27, 2014, 06:50:23 pm
I even had a Sega Genesis game shipped to me in it's own game case, they just turned the artwork around and wrote the addresses on that. Those types of things are bad shipping.

How the hell could ANYONE believe this is a right thing to do? Seriously. Wow.
Title: Re: The lost art of shipping a video game
Post by: burningdoom on March 27, 2014, 07:54:27 pm
Game & Watches aren't cheap. They aren't super-sturdy either. If I got one in a bubble mailer, I'd be PISSED.

Well, to tell the truth, I've never seen one in person. Just in pics and video reviews. So they me a lot more fragile than they look. They just looked like smaller, with more straight-corners; versions of DS's to me.
Title: Re: The lost art of shipping a video game
Post by: Warmsignal on March 27, 2014, 08:39:32 pm
Personally, I think a bubble-mailer is fine. If it's still damaged after that, it's definitely the post office's fault, not the mailer's. A Game & Watch is a nice flat shape, it's not awkwardly shaped or anything. Not to sound rude, but to me that sounds like a collector being a bit too nitpicky.

I mean I've seen horror stories with shipping. I already mentioned the piece of printing paper wrapped around one game. I've also had games shipped to me in a normal letter envelope. I even had a Sega Genesis game shipped to me in it's own game case, they just turned the artwork around and wrote the addresses on that. Those types of things are bad shipping.

That's no consideration vs little consideration.

When I sell stuff, I think about if a bubble mailer is safe enough for what I'm sending. DVD hard plastic is about the only thing that can withstand a lot of semi-direct abuse, but that's about it. Anything else, needs either additional padding around it, or shipped in a box also with additional padding. If you package something correctly, you should be able to use it as a football and still the item inside will be fine. If it can't withstand that, then you're under-packaging to some degree.
 
I pray to the gaming gods that my W&HN is packed well enough to face off with my raging postal man. It should be in his hands by tomorrow morning.  :-\
Title: Re: The lost art of shipping a video game
Post by: turf on March 27, 2014, 08:52:36 pm
Bubble mailers are great for dvd cases and cartridge games. Those thing are tough.

That being said, if I ever buy a high dollar NES game from eBay; it better be packed in a small box with plenty of protection.
Title: Re: The lost art of shipping a video game
Post by: scott on March 28, 2014, 11:43:55 am
Coming in late. But Whenever I ship something out I always pack it like I'd like to see something arrive for me. That includes tons of packing peanuts and bubble wrap. I don't understand why some folks skimp on the packaging, especially if the item gets damaged then it's a neg on your record.
Title: Re: The lost art of shipping a video game
Post by: atariboy on March 28, 2014, 03:49:26 pm
Here are some pics of a package that I received with a new homebrew Atari 2600 game. It took about 2 months for me to receive this package and when I did receive it, it was empty. It was retapped closed with no product. Luckily the person sent me another to replace the lost copy and this time it was sent in a box nicely packaged. This package was sent media mail and I tried to file a claim but because it had no insurance they would'nt even look at it. Who it was sent from is crossed out to avoid embarrassment. :)

(http://i212.photobucket.com/albums/cc101/atariboy_pics/Video%20Game%20Stuff/66effdd3-862e-4ee5-a6ed-c43ac51c271c.jpg) (http://s212.photobucket.com/user/atariboy_pics/media/Video%20Game%20Stuff/66effdd3-862e-4ee5-a6ed-c43ac51c271c.jpg.html)

(http://i212.photobucket.com/albums/cc101/atariboy_pics/Video%20Game%20Stuff/IMG_0297.jpg) (http://s212.photobucket.com/user/atariboy_pics/media/Video%20Game%20Stuff/IMG_0297.jpg.html)

Title: Re: The lost art of shipping a video game
Post by: Warmsignal on March 28, 2014, 04:01:03 pm
Here are some pics of a package that I received with a new homebrew Atari 2600 game. It took about 2 months for me to receive this package and when I did receive it, it was empty. It was retapped closed with no product. Luckily the person sent me another to replace the lost copy and this time it was sent in a box nicely packaged. This package was sent media mail and I tried to file a claim but because it had no insurance they would'nt even look at it. Who it was sent from is crossed out to avoid embarrassment. :)

You can't send video games via Media Mail, that's for educational literature only and if they think someone is misusing it, they will open it and look at what's in it. They most likely confiscated the game.

Title: Re: The lost art of shipping a video game
Post by: scott on March 28, 2014, 04:38:40 pm
Yup, I've been burned by media mail a few times. Unfortunately sellers try to pull it all the time for cheap shipping, I'd much rather pay more for a tracking number and first class/priority every time.
Title: Re: The lost art of shipping a video game
Post by: foxhack on March 28, 2014, 11:35:46 pm
Here are some pics of a package that I received with a new homebrew Atari 2600 game. It took about 2 months for me to receive this package and when I did receive it, it was empty. It was retapped closed with no product. Luckily the person sent me another to replace the lost copy and this time it was sent in a box nicely packaged. This package was sent media mail and I tried to file a claim but because it had no insurance they would'nt even look at it. Who it was sent from is crossed out to avoid embarrassment. :)

You can't send video games via Media Mail, that's for educational literature only and if they think someone is misusing it, they will open it and look at what's in it. They most likely confiscated the game.

They can't do that.

If it had been inspected then the package would have a stamp that says "Package was inspected", then they'll bump the postage up to Priority Mail and force him to pay any postage due before handing him his package. But the USPS cannot confiscate anything unless it's an illegal item, and even then, they'll get law enforcement involved.

So either someone stole the contents, or the package was so damaged that the cart was pushed out of the envelope. Or it was destroyed by a dumb employee and he tried to hide it.
Title: Re: The lost art of shipping a video game
Post by: Warmsignal on March 29, 2014, 02:07:35 am
Here are some pics of a package that I received with a new homebrew Atari 2600 game. It took about 2 months for me to receive this package and when I did receive it, it was empty. It was retapped closed with no product. Luckily the person sent me another to replace the lost copy and this time it was sent in a box nicely packaged. This package was sent media mail and I tried to file a claim but because it had no insurance they would'nt even look at it. Who it was sent from is crossed out to avoid embarrassment. :)

You can't send video games via Media Mail, that's for educational literature only and if they think someone is misusing it, they will open it and look at what's in it. They most likely confiscated the game.

They can't do that.

If it had been inspected then the package would have a stamp that says "Package was inspected", then they'll bump the postage up to Priority Mail and force him to pay any postage due before handing him his package. But the USPS cannot confiscate anything unless it's an illegal item, and even then, they'll get law enforcement involved.

So either someone stole the contents, or the package was so damaged that the cart was pushed out of the envelope. Or it was destroyed by a dumb employee and he tried to hide it.

Could've been stolen by the person in charge of inspecting it.
Title: Re: The lost art of shipping a video game
Post by: foxhack on March 29, 2014, 04:38:32 pm
Could've been stolen by the person in charge of inspecting it.
Yes, but since it doesn't have an inspected stamp on it, it was probably opened somewhere else while in transit.

Edit:
Slightly related - I ordered a bunch of Priority Mail supplies and got them today. I ordered a set of 25 flat rate padded envelopes, and you wanna know how they sent them?

They used a box that's about the size of four older Xbox systems stacked together in a 2x2 cube, to send these. The box was ALMOST EMPTY. God. And they wonder why they keep losing money.
Title: Re: The lost art of shipping a video game
Post by: Warmsignal on April 16, 2014, 05:40:17 pm
Well guys, my copy of Magic Knight Rayearth came today... IN A BUBBLE MAILER. You can imaging how much I paid for this online. I tell the dude to package it extra securely because I have trouble with damaged packages. What does he send it in? An oversized bubble mailer. Not only was the disc rolling around, but the hinge was freshly broken! Nice. I'm pretty disgusted with this.

Guys, avoid dealing with the eBay user "manicmike007" - http://www.ebay.com/usr/manicmike007?_trksid=p3984.m1439.l2754 - Not only does he reject best offers over $2 of asking price, but he also does not listen to packaging care requests and sends expensive fragile items out to surely get broken.

(http://img.photobucket.com/albums/v317/DeSuEhT/My%20games/IMG_20140416_172815.jpg) (http://smg.photobucket.com/user/DeSuEhT/media/My%20games/IMG_20140416_172815.jpg.html)
Title: Re: The lost art of shipping a video game
Post by: foxhack on April 16, 2014, 06:03:39 pm
For someone with so many pricey games for sale, you'd think he'd be more careful about things.

What are you gonna do? Ask for a partial refund or leave a neg?
Title: Re: The lost art of shipping a video game
Post by: burningdoom on April 16, 2014, 07:17:15 pm
That sucks, but I don't think it was intentional. Sega CD and Saturn cases are NOTORIOUS for easily breaking.
Title: Re: The lost art of shipping a video game
Post by: argyle on April 16, 2014, 07:41:33 pm
That sucks, but I don't think it was intentional. Sega CD and Saturn cases are NOTORIOUS for easily breaking.

...which is why he should have packed it very securely in a box.  Heck, I won't even ship a disk in its jewel case because I've had too many arrive to me rattling around, I always put the disks in one of those envelopes Gamestop gives me when I buy something used & put that on top of the jewel case.  Then put it tons of padding (bubble wrap, paper, etc.).  THEN to make sure it's well packaged I close the box & shake it to see if it moves around - if it does, more padding.  I don't understand people who won't package things securely.

It's not just individuals tho - I received my Conception II from Best Buy today, also in a bubble mailer.  So who wants to guess what happened to the *cardboard box* the game is in during shipping?  If you guessed "crushed flat", you win!  And I lose!  It's going back to BB tomorrow - I called GS, they have one in store that they're holding for me.  I'll pay more for it, but at least it won't be damaged. 
Title: Re: The lost art of shipping a video game
Post by: karyann on April 16, 2014, 07:58:48 pm
It's not just individuals tho - I received my Conception II from Best Buy today, also in a bubble mailer.  So who wants to guess what happened to the *cardboard box* the game is in during shipping?  If you guessed "crushed flat", you win!  And I lose!  It's going back to BB tomorrow - I called GS, they have one in store that they're holding for me.  I'll pay more for it, but at least it won't be damaged.
Amazon shipped my Conception II in a bubble mailer too, but it arrived safe and sound, in perfect condition. Funny enough, Bravely Default was sent to me in a box and was crushed. Weird stuff seems to happen in transit :(
Title: Re: The lost art of shipping a video game
Post by: burningdoom on April 16, 2014, 08:01:59 pm
What I hate the most about USPS is the whole insurance thing. They use it as a get out of jail free card if you don't buy it. Like whatever damage they do, no matter how severe or idiotic the reason, is not their fault because you didn't buy insurance. That really drives me nuts.

One time I got a game just crammed into my letter box, when there's a freaking package box literally a foot away! That's completely the stupid mailman's fault, and I literally got into an arguing match with the post office manager who didn't back down from the insurance thing. >:(
Title: Re: The lost art of shipping a video game
Post by: foxhack on April 16, 2014, 08:06:19 pm
What I hate the most about USPS is the whole insurance thing. They use it as a get out of jail free card if you don't buy it. Like whatever damage they do, no matter how severe or idiotic the reason, is not their fault because you didn't buy insurance. That really drives me nuts.

One time I got a game just crammed into my letter box, when there's a freaking package box a literally a foot away! That's completely the stupid mailman's fault, and I literally got into an arguing match with the post office manager who didn't back down from the insurance thing. >:(

I hope you called the regional postmaster.

Local postmasters don't give a fuck. Yell at their bosses instead.