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VGCollect Site Stuff => Site Feedback => Topic started by: kam1kaz3nl77 on November 07, 2015, 07:45:39 am

Title: Pro settings - Hiding Ads
Post by: kam1kaz3nl77 on November 07, 2015, 07:45:39 am

Hello,

I don't know if someone can help with this, but i added some funds to the "Remove all banner ads from VGCollect!" ($3 for a month deal), on the 31st of October using my accountname kam1kaz3nl77 but,

I STILL CAN'T REMOVE THE ADDS IN MY PROFILE SETTINGS

So what gives?

Title: Re: Pro settings - Hiding Ads
Post by: scott on November 07, 2015, 09:29:23 am

Hi

If you go here: http://vgcollect.com/settings

There should be a section titles Pro Settings, listing your expiration date and a dropdown box that says "hide ads" and a yes/no option. If you're not seeing it, give Jason a PM and he should be able to get it sorted for you.

Title: Re: Pro settings - Hiding Ads
Post by: kam1kaz3nl77 on November 07, 2015, 10:38:32 am

Quote from: scott on November 07, 2015, 09:29:23 am

Hi

If you go here: http://vgcollect.com/settings

There should be a section titles Pro Settings, listing your expiration date and a dropdown box that says "hide ads" and a yes/no option. If you're not seeing it, give Jason a PM and he should be able to get it sorted for you.

I can't click the yes no option, that's the trouble. Will give Jason a ring. ( THIS GUY:? http://vgcollect.com/Jason)

Title: Re: Pro settings - Hiding Ads
Post by: jason on November 07, 2015, 06:42:25 pm

Hi there,

I'm sorry that wasn't working for you. I have updated your account. Please try logging out and logging back in and see if that works now.

If for some reason you are still having issues, please let us know.

Thanks,

Jason

Title: Re: Pro settings - Hiding Ads
Post by: kam1kaz3nl77 on November 08, 2015, 07:28:51 am

Quote from: jason on November 07, 2015, 06:42:25 pm

Hi there,

I'm sorry that wasn't working for you. I have updated your account. Please try logging out and logging back in and see if that works now.

If for some reason you are still having issues, please let us know.

Thanks,

Jason

Thnx Jason, that did the trick!

Title: Re: Pro settings - Hiding Ads
Post by: kam1kaz3nl77 on November 09, 2015, 10:02:21 am

Moderators, you can close this topic now, problem solved!