VGCollect Forum

VGCollect Site Stuff => Site Feedback => Topic started by: gamercomposer on February 15, 2016, 06:35:50 pm

Title: Registration Issue
Post by: gamercomposer on February 15, 2016, 06:35:50 pm
My friend is trying to register for vgcollect.He says that when he tried to sign up ,it never gave him a confirmation email. He also said there is a server error. Any help is greatly appreciated. Thank you!
Title: Re: Registration Issue
Post by: rayne315 on February 15, 2016, 06:51:02 pm
My friend is trying to register for vgcollect.He says that when he tried to sign up ,it never gave him a confirmation email. He also said there is a server error. Any help is greatly appreciated. Thank you!

Did he try having it re-send the e-mail? that or did he look through his spam folder. those are 2 possibilities. I have no idea with the server error though.
Title: Re: Registration Issue
Post by: gamercomposer on February 15, 2016, 06:54:54 pm
Did he try having it re-send the e-mail? that or did he look through his spam folder. those are 2 possibilities. I have no idea with the server error though.

I told him to look through his spam folder. I asked him just now about the server issues and I'm going to have him try the resend. Thanks for your help thus far.
Title: Re: Registration Issue
Post by: gamercomposer on February 15, 2016, 07:30:43 pm
So, he tried registering again and it sent the confirmation email and it shows him this.

(http://gdurl.com/sOXZ)

He did this from his computer as well and received the same message.
Title: Re: Registration Issue
Post by: matimo on February 15, 2016, 07:36:58 pm
Try using a different browser?
Title: Re: Registration Issue
Post by: desocietas on February 15, 2016, 08:19:25 pm
Hm, looks like he's trying to register on the mobile site... I wonder if that would cause any issues.
Title: Re: Registration Issue
Post by: Pooch516 on February 16, 2016, 03:51:35 pm
I'm having the same problem.  I had to have the moderator manually activate my account (email address on the regiatration page). 

I was getting the same 500 Request error until I tried requesting the desktop site on my phone. It seems to be working now.
Title: Re: Registration Issue
Post by: gamercomposer on February 28, 2016, 11:12:44 pm
Update:

I guess it got fixed!  8) My friend was able to register properly now. Thank you all for your help.
Title: Re: Registration Issue
Post by: desocietas on February 29, 2016, 12:03:43 am
Update:

I guess it got fixed!  8) My friend was able to register properly now. Thank you all for your help.

Yay!