VGCollect Forum
General and Gaming => General => Topic started by: Warmsignal on April 07, 2023, 12:44:14 pm
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I'll be the first to say, I'd probably never buy anything from DK Oldies just because the prices are high, and you don't get to see the actual item they're shipping to you. While I think it's true, they do cut corners and don't fully "refurbish" anything, I'd say for a small business catering to the more casual retro gamer crowd, they do a fair enough job of just cleaning up the outside of a console or controller, the pins on a game, or resurfacing a disc and calling it a day. Maybe they shouldn't call it "refurbished", but personally I don't really think that's an affront to anything. As cruddy as most of the retro reselling market standards are.
Over the past month, there's been a campaign of hate directed at this company, and it's employees and customers, where prominent YT personalities make countless videos about how DK Oldies "is a scam" in their words. They would buy products purely to test the quality of them, basically expecting a like-new console that was flawless outside and in. When it wasn't they'd go on a rant about how it was a scam and false advertising because the inside of the console had some dust or residue on it, or maybe there was a ding somewhere on the unit.
Now I don't have any stake in DK Oldies, but I feel the hate they're getting and the damage being done to their public image as a small business, is unfair and uncalled for. These YT personalities are only profiting from the countless videos they put out, as it's become something of a viral trend or a meme to talk about how "DK Oldies is a scam". It's obvious they're just doing it to milk clicks, and they don't truly care about DK Oldies or what they sell. They've never been customers in the past, and won't be in the future. To me, this is just another example of how people on YT will do, or say anything for their own personal gain, and basically grift to an audience who'll hang onto every word they say...
I dunno, it just annoys me, and I think the whole campaign is kinda messed up. I don't think the DK Oldies customer base gives a damn about dust inside of a console they don't even know how to open up, they're not the hardcore techy type of customer base. Most people don't know what "refurbished" technically means, I don't even know exactly. It just means more thorough cleaning, fixing and testing. It doesn't mean the product is brand new. Most of their customers do not think that, and do not have the expectations these smear campaigner's are attempting to hold them to... but now they're being made to feel like they're getting scammed and ripped off, for buying from this business. They otherwise would be happy with their purchase, but are now being told they shouldn't.
Internet smear campaigns are a vicious thing, and should be reserved only for politicians who verifiably lie about important things. Not a small business because they inaccurately used the word "refurbish" in their description. Somehow, this gives people the right to personally insult and harass their marketing manager and employees on a daily basis for over a month? If someone wanted to point out that they think DK Oldies doesn't truly refurbish products and explain their position, that's one thing. To go on a month long campaign of stirring the pot for drama and harassment of individuals involved at DK Oldies, to stir up rumors of lawsuits for false advertisement and even going as far as trying to encourage Nintendo to sue them for calling themselves DK Oldies, is quite another. If you aren't going to be a customer, then say your piece and move on.
The smear campaigning is just gross, and frankly immoral in my opinion. It's far worse than the offense of DK Oldies using the word "refurbished" in their description. I loath this sort of Internet-mob mentality of just everybody dog-piling on someone/something you're supposed to hate, because it's fun to be involved in the villain's misery/downfall. It just makes me hate the nature of the Internet and what it brings out of people.
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Nah, they deserve it. They did it to themselves. If they don't want to get trash talked then they probably shouldn't sell 2 to 3 times above market value. I don't understand how they stay in business.
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Nah, they deserve it. They did it to themselves. If they don't want to get trash talked then they probably shouldn't sell 2 to 3 times above market value. I don't understand how they stay in business.
I could try to sell my N64 for $800. Doesn't mean I deserve bashing. You don't HAVE to buy my stuff, just like you don't HAVE to trade your games into GameStop. It's not like GS owes people more money for their used games. Nobody is owed anything. Do the research, and make your own calculated transactions. Most of the people who buy from DK Oldies, don't care about the nitpicking and the prices, obviously.
I don't buy from DK Oldies because it's too expensive and you don't get to see it. I'm not automatically entitled to a fair price and something in pristine condition from them, sight unseen. Even still, if I'm not happy with it, they do returns and exchanges. So what is all the whining truly about?
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Nah, they deserve it. They did it to themselves. If they don't want to get trash talked then they probably shouldn't sell 2 to 3 times above market value. I don't understand how they stay in business.
I could try to sell my N64 for $800. Doesn't mean I deserve bashing. You don't HAVE to buy my stuff, just like you don't HAVE to trade your games into GameStop. It's not like GS owes people more money for their used games. Nobody is owed anything. Do the research, and make your own calculated transactions. Most of the people who buy from DK Oldies, don't care about the nitpicking and the prices, obviously.
I don't buy from DK Oldies because it's too expensive and you don't get to see it. I'm not automatically entitled to a fair price and something in pristine condition from them, sight unseen. Even still, if I'm not happy with it, they do returns and exchanges. So what is all the whining truly about?
You're right, I don't have to buy from them, and I don't. But selling at ridiculous prices still opens them up to bashing
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Nah, they deserve it. They did it to themselves. If they don't want to get trash talked then they probably shouldn't sell 2 to 3 times above market value. I don't understand how they stay in business.
I could try to sell my N64 for $800. Doesn't mean I deserve bashing. You don't HAVE to buy my stuff, just like you don't HAVE to trade your games into GameStop. It's not like GS owes people more money for their used games. Nobody is owed anything. Do the research, and make your own calculated transactions. Most of the people who buy from DK Oldies, don't care about the nitpicking and the prices, obviously.
I don't buy from DK Oldies because it's too expensive and you don't get to see it. I'm not automatically entitled to a fair price and something in pristine condition from them, sight unseen. Even still, if I'm not happy with it, they do returns and exchanges. So what is all the whining truly about?
I think the people who bash them think they influence and destroy the retro market, because some people might follow them price wise. It could trigger a Domino effect.
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Nah fuck 'em. They have always been a trash business- years before youtubers found it trendy to make videos about them. They used to spam my inbox with stupid bait and switch promotions that always turned out to be a shit deal- I had to ask to be removed off their mailing list.
This is not an example of a poor "small business" misunderstanding the word "refurbished". The owner Drew is not innocent nor stupid, he knows what he is doing. His business model works on taking advantage of the misinformed. Which fine, many businesses do that- but if you are outright lying and someone calls you out on you shit, you can't blame anyone but yourself.
If you are going to call something refurbished and charge premium prices- you need to provide a premium product. It's not just cleaning dust out of the console- you have to replace thermal paste, you can't leave broken plastic in the system, you have to actually make sure the damn thing works.
And if I'm paying $400 for a Ps3 you better give me a god damn oem controller- I mean come on- how can you possibly defend these guys. Until they got called out on it- their website would show a real controller in the product listing but then send you a shitty third party.
No one would give a fuck about these guys if they were just honest about what you get. If they said as-is, exterior cleaning only- fine- but they fucked around and found out.
And the funniest part is, all they have to do to fix this issue- is not lie about their products or process, and they can't even do that.
Eventually the youtubers will get bored and move on, but it's fun to see them sweat a little. They've already made some changes to their website (quietly) in response to the criticism so it's clearly working in some respect.
There's just so many solid local game shops to support that don't do this kind of shit, why should we have a lick of sympathy for em?
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When I was still looking to collect Game Gear games I looked at their offerings and noticed they were overpriced. Their descriptions of the condition were worded in such a way that I knew they weren't in the best condition... probably not even good condition. Due to that, I passed on shopping there.
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There's just so many solid local game shops to support that don't do this kind of shit, why should we have a lick of sympathy for em?
I just don't like Internet harassment mobs of any sort, especially when they appear to be a one location business that employs maybe 20 people? They're not like GameStop, to me it's more like just some guy who made a living opening a video game store and expanded to an online presence. If people want to pay the ridiculous prices, that's fine. I still respect the hustle of anyone who starts their own business. So when a gigantic hate-mob with ulterior motives comes down on someone like that, I just don't like it. Even if the business is not stellar.
As far as the refurbishment, I don't get the sense that many hardcore or picky collectors go specifically to DK Oldies because they say their stuff is refurbished. I feel like they draw in the more casual, unaware type of crowd who just thinks of them (perhaps incorrectly) as a less sketchy alternative to eBay. Even as a seasoned collector, if a seller says refurbished system, I'm honestly not expecting much. Like I don't expect their refurbishment to like look Nintendo's refurbishment where you can't even tell it was a used product. I think that's expecting way too much from a business like DK Oldies. I'm sure they don't have access to a bunch of unused or re-manufactured parts to make everything literally like new again.. Maybe they shouldn't call it refurbished, but to me that doesn't make a whole lot of difference. Local depends on where you're coming from. Around here, nobody even claims to refurbish consoles, and unless it doesn't work you won't be getting your money back for any other reason.
With DK Oldies, we essentially have a mob of Karens loosing their shit because they bought a console solely to test it's perfection, and found flaws with it. One could argue they're not truly a part of the customer base at all, and they're throwing a loud shit-fit over something they didn't even truly want, solely because it's getting views. Probably mad that this place is making bank on something they don't feel is worth it. They can't control other people's spending, so this is how they lash out? I dunno. Not a DK Oldies fan, just don't like the way these online mobs work.
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You may be OK with false advertising and not getting what you pay for, but not everyone is as laissez faire about what they spend their hard earned money on...especially if they are paying top dollar.
Also, who cares if someone on youtube buys a few consoles to test them out...you make it sound like "regular/average" customer doesn't deserve a decent product, that it's OK for them to be taken advantage of because they don't know any better. DK started posting videos on youtube about how great they were, and the platform is calling them on it.
You may be all upset about online criticism, but DKoldies deserves it. Hopefully they take it to heart and improve their business practices.
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You may be OK with false advertising and not getting what you pay for, but not everyone is as laissez faire about what they spend their hard earned money on...especially if they are paying top dollar.
That's a strawman. I didn't say I'm okay with getting ripped off. I use my own judgement. I explained that my expectations of their product is fairly low. There's no way this is going to be a Nintendo of America tier "refurbishment", in my opinion. I find it dubious, if anyone other than OEM would use that term. I expect it to be clean, in good working order, to come with everything it shows, but not perfect.
Also, who cares if someone on youtube buys a few consoles to test them out...you make it sound like "regular/average" customer doesn't deserve a decent product, that it's OK for them to be taken advantage of because they don't know any better. DK started posting videos on youtube about how great they were, and the platform is calling them on it.
You may be all upset about online criticism, but DKoldies deserves it. Hopefully they take it to heart and improve their business practices.
If someone is happy with what they got, that's great. If not, they can send it back. I don't see where a third party needs to interject and try to stop others from doing business with someone, because you or I, might not personally like the business. People have done this for years with GameStop, but GS has been a blessing to buy used games from, for me. I don't care what the trade-in values are. Don't trade-in if you don't like it. We all make our own judgement calls. Do a review, and say that you think their business is sub-par quality, overrated, over-priced, whatever. That's fair. But the ongoing campaign, and the harassment of employees, etc? It gets out of control way too fast when it comes to the Internet.
Case in point - https://www.youtube.com/watch?v=--VQbuy5wWg
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There's just so many solid local game shops to support that don't do this kind of shit, why should we have a lick of sympathy for em?
I just don't like Internet harassment mobs of any sort, especially when they appear to be a one location business that employs maybe 20 people? They're not like GameStop, to me it's more like just some guy who made a living opening a video game store and expanded to an online presence. If people want to pay the ridiculous prices, that's fine. I still respect the hustle of anyone who starts their own business. So when a gigantic hate-mob with ulterior motives comes down on someone like that, I just don't like it. Even if the business is not stellar.
As far as the refurbishment, I don't get the sense that many hardcore or picky collectors go specifically to DK Oldies because they say their stuff is refurbished. I feel like they draw in the more casual, unaware type of crowd who just thinks of them (perhaps incorrectly) as a less sketchy alternative to eBay. Even as a seasoned collector, if a seller says refurbished system, I'm honestly not expecting much. Like I don't expect their refurbishment to like look Nintendo's refurbishment where you can't even tell it was a used product. I think that's expecting way too much from a business like DK Oldies. I'm sure they don't have access to a bunch of unused or re-manufactured parts to make everything literally like new again.. Maybe they shouldn't call it refurbished, but to me that doesn't make a whole lot of difference. Local depends on where you're coming from. Around here, nobody even claims to refurbish consoles, and unless it doesn't work you won't be getting your money back for any other reason.
With DK Oldies, we essentially have a mob of Karens loosing their shit because they bought a console solely to test it's perfection, and found flaws with it. One could argue they're not truly a part of the customer base at all, and they're throwing a loud shit-fit over something they didn't even truly want, solely because it's getting views. Probably mad that this place is making bank on something they don't feel is worth it. They can't control other people's spending, so this is how they lash out? I dunno. Not a DK Oldies fan, just don't like the way these online mobs work.
apparently people actually get broken consoles while they ask super premium prices. It should at least be functional.
you could forgive em for 3rd party controllers etc but when you pay that much and it's broken That's meme material I'd say.
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
From what I've heard they cherry pick customers. old regulars that buy allot get the proper service like shown in the vids those orders are given to higherups, for everyone else it's a wild card.
Those people might defend them since they get a good service
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
From what I've heard they cherry pick customers. old regulars that buy allot get the proper service like shown in the vids those orders are given to higherups, for everyone else it's a wild card.
Those people might defend them since they get a good service
That's pretty much what I've heard . I know that they offer customers freebies to post unboxings and then they use those in their own videos . They only use and reward the positive ones .
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
From what I've heard they cherry pick customers. old regulars that buy allot get the proper service like shown in the vids those orders are given to higherups, for everyone else it's a wild card.
Those people might defend them since they get a good service
That's pretty much what I've heard . I know that they offer customers freebies to post unboxings and then they use those in their own videos . They only use and reward the positive ones .
But I've also seem them film themselves owning up to mistakes, and replacing orders and even chipping in extras as an apology. Are you contending that they'd typically just stiff any customer who's not satisfied?
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
From what I've heard they cherry pick customers. old regulars that buy allot get the proper service like shown in the vids those orders are given to higherups, for everyone else it's a wild card.
Those people might defend them since they get a good service
That's pretty much what I've heard . I know that they offer customers freebies to post unboxings and then they use those in their own videos . They only use and reward the positive ones .
But I've also seem them film themselves owning up to mistakes, and replacing orders and even chipping in extras as an apology. Are you contending that they'd typically just stiff any customer who's not satisfied?
They already stiffed the customer in the initial sale. lol
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
From what I've heard they cherry pick customers. old regulars that buy allot get the proper service like shown in the vids those orders are given to higherups, for everyone else it's a wild card.
Those people might defend them since they get a good service
That's pretty much what I've heard . I know that they offer customers freebies to post unboxings and then they use those in their own videos . They only use and reward the positive ones .
But I've also seem them film themselves owning up to mistakes, and replacing orders and even chipping in extras as an apology. Are you contending that they'd typically just stiff any customer who's not satisfied?
They already stiffed the customer in the initial sale. lol
That's isn't how it works, and is why customer service is a thing. If you didn't like the price, then you shouldn't have bought it. It's so simple.
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Victim blaming? I doubt anything more can be added to this discussion.
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I have bought stuff from them and it has been fine sometimes they have reasonable prices and they used to be a good place for random manuals, cases etc., but their stock is almost non existent now or outrageously priced. In general they are more/have become more expensive than many other options, so I have not been buying recently. As many have stated no pictures and pricing mostly make eBay a better option (assuming you are buying from listings with pictures). I personally like eStarland over gamestop and DkOldies because you can pick what the game comes with (manual case etc.) assuming different options are in stock. The thing that gets me with DkOldies is they post prices and when you click through it is the "cosmetically flawed" price and the FOMO on their email campaign is outrageous. I hope they learn from all of this and recover, I hate to see any option to buy games go away even when they are almost always my last choice.
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Upon going on their website I see Smash Melee for 70 and GTA vice city for 10. DK country around 20. I've always known those prices to be retail industry standard. Most items ship next day with a 1 year warranty. The 1 year warranty alone makes them leagues ahead of every 30 day return policy of my local mom and pop stores. If they make right the mistakes they make and literally have 1 year warrantys on hardware how on earth is it a scandal? Nobody puts you hostage like Sudam Hussein and demands you to order from dk oldies.
Seems like they gouge prices but who doesn't now a days. I know genuine honest collectors going 15 percent on top of vgpc and it really is sad. I don't think its fair to single out a store. At least stores have overhead :(
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They're getting exactly what they deserve for selling used stuff and calling it refurbished . The people doing unboxing videos and saying they're sketchy are not one gang of evildoers . It's people from all corners of the retro gaming scene confirming it .
Bottom line is that , regardless of price , DKOldies is advertising that they refurbish all consoles , claiming they open them and clean and repair them all as needed and they're not . Nearly all of the consoles that people have bought for unboxing videos have been dirty inside , some were filthy , a lot of the consoles were broken in some way . They don't replace thermal paste on consoles that it's a potential problem . I'm not sure why people are defending them at this point , this has actually been going on for like 3 months now .
Edit - I'm not saying that anybody deserves a death threat . I'm also taking everything that DKOldies claims with a grain of salt .
From what I've heard they cherry pick customers. old regulars that buy allot get the proper service like shown in the vids those orders are given to higherups, for everyone else it's a wild card.
Those people might defend them since they get a good service
That's pretty much what I've heard . I know that they offer customers freebies to post unboxings and then they use those in their own videos . They only use and reward the positive ones .
But I've also seem them film themselves owning up to mistakes, and replacing orders and even chipping in extras as an apology. Are you contending that they'd typically just stiff any customer who's not satisfied?
They had one video that I saw where they admitted sending a guy a SNES cart with a bad save battery , but he didn't initially do an unboxing video . They just used him for an advertisement and he was sent a game in better condition for his trouble . Were there more ?
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They have threatened to stiff customers for breaking their console seals and looking inside which is a whole different part of the scam . They put seals on the consoles so people will be scared to open them which hides the fact that it has most likely not been inspected inside let alone been refurbished . That's shady as hell .
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Victim blaming? I doubt anything more can be added to this discussion.
Help, DK Oldies took my card and swiped it. I visited their website and had no choice. They promised me a console I could eat off of, and now I’m a victim. Victim with a console that’s dirty inside. They said they’d replace it, but that ain’t right, it just ain’t right. I’m a gamer dammit… :'( :'( :'(
How could you Joey, I hate you’re blonde hair! Some one save me from this man!!
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Victim blaming? I doubt anything more can be added to this discussion.
Help, DK Oldies took my card and swiped it. I visited their website and had no choice. They promised me a console I could eat off of, and now I’m a victim. Victim with a console that’s dirty inside. They said they’d replace it, but that ain’t right, it just ain’t right. I’m a gamer dammit… :'( :'( :'(
How could you Joey, I hate you’re blonde hair! Some one save me from this man!!
Again, you seem to think it's more than just OK for unsuspecting people to be taken advantage of. It's kinda sick. I was wrong, you have added your true colors to the discussion.
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I watched Austin Evans' video on it and it boiled down to the diction DK Oldies was using, specifically the word "refurbished", which indicates a more cleaned out/up product. Dusting, redo-ing the thermal paste (I know my original XBOX could use a repaste!), stuff like this is essential to calling it a "refurbished product".
OP made a comment that "I don't think the DK Oldies customer base gives a damn about dust inside of a console they don't even know how to open up, they're not the hardcore techy type of customer base.". Not to be that guy, but I do.
For those not as involved with computer and console hardware, thermal paste is a necessary goop that fills in the imperfections between the surface of a heatsink and your console's CPU/GPU/onboard whatever. This is vital to cooling and certainly make a difference. Remember, unless it has been changed before your paste is as old as the console!
I understand this may come off as nit-picking, but if you're going to list a device as refurbished you need to actually put in the work that makes it "refurbished". The outside of DK Oldies consoles admittedly look pretty good, but the inside looks like my gaming keyboard.
Out of respect for the VGCollect community, I honestly can't recommend buying from DK Oldies given the price to quality ratio we are seeing. Check ebay, offerup, craigslist, local yard sales etc.
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Victim blaming? I doubt anything more can be added to this discussion.
Help, DK Oldies took my card and swiped it. I visited their website and had no choice. They promised me a console I could eat off of, and now I’m a victim. Victim with a console that’s dirty inside. They said they’d replace it, but that ain’t right, it just ain’t right. I’m a gamer dammit… :'( :'( :'(
How could you Joey, I hate you’re blonde hair! Some one save me from this man!!
Again, you seem to think it's more than just OK for unsuspecting people to be taken advantage of. It's kinda sick. I was wrong, you have added your true colors to the discussion.
He probably works for them...
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Victim blaming? I doubt anything more can be added to this discussion.
Help, DK Oldies took my card and swiped it. I visited their website and had no choice. They promised me a console I could eat off of, and now I’m a victim. Victim with a console that’s dirty inside. They said they’d replace it, but that ain’t right, it just ain’t right. I’m a gamer dammit… :'( :'( :'(
How could you Joey, I hate you’re blonde hair! Some one save me from this man!!
Again, you seem to think it's more than just OK for unsuspecting people to be taken advantage of. It's kinda sick. I was wrong, you have added your true colors to the discussion.
He probably works for them...
Nah, you're just expecting too much. Ever worked in customer service? Then you know what it's like to want to strangle the entitled Karen types. Well imagine a whole mob of them parroting the same thing at you 24/7 because some influencer started to make it trendy to do so.
As far as I can see. They call their consoles "refurbished". I don't really know what that entails, and neither do 99% of their customers. Your definition of refurb could differ from my definition. But I have enough common sense to know it's not gonna be a factory refurb. I just can't get hung up on the fact that they didn't scrub the insides clean, esp when you have all these people cracking open consoles to find a smidge of residue somewhere on the board. That doesn't make anyone a "victim". Especially if you've got a year long guarantee on your purchase. Your favorite local retro shop probably isn't gonna do anything near that.
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As far as I can see. They call their consoles "refurbished". I don't really know what that entails, and neither do 99% of their customers. Your definition of refurb could differ from my definition. But I have enough common sense to know it's not gonna be a factory refurb. I just can't get hung up on the fact that they didn't scrub the insides clean, esp when you have all these people cracking open consoles to find a smidge of residue somewhere on the board. That doesn't make anyone a "victim". Especially if you've got a year long guarantee on your purchase. Your favorite local retro shop probably isn't gonna do anything near that.
DKOldies made the claim that they open and clean all their consoles . That's obviously not true and people are calling them out on it . If people only found smidges of residue there wouldn't be an issue . People have also found ridiculous amounts of filth , broken parts , liquid damage , swollen capacitors , rock hard thermal paste . I've seen at least one malfunctioning NES , a Gamecube that only reads discs after it warms up , a PS2 with an obviously broken A/V port , 2 N64s with no video out , a PS3 super slim with a broken piece inside interfering with the DVD door operation , an OG Xbox that stutters constantly . And that's off the top of my head .
This is why they offer a 1 year warranty , because they aren't offering a quality product . It's less work to charge extra and exchange consoles than to actually refurb them .
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As to the death threats , they have a video about one 8 months ago so they seem to be normal for them . Can't blame that one on unboxers .
https://www.youtube.com/watch?v=--VQbuy5wWg
Edit - I see that's the same threat that Warmsignal posted earlier ... still not sure what that has to do with the recent unboxings .
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If anyone doesn't believe me that they claimed to open and clean every console as part of the refurbishment it was in a comment on their "DKOldies Refurbishes Their Consoles" video which was an indirect response to the unboxing disasters going on at the time .
https://www.youtube.com/watch?v=9mZug4fT8mM
It's still there in a comment left by Ian Campbell , you can scroll down into the comments and check for yourself .
"Ian Campbell
2 months ago
How much refurbishing is done if it DOES read a disc? Do you open them up at all? At those prices I’d hope folks aren’t getting a Wii full of cat hair because it was only wiped down and called refurbished.
DKOldies.com
2 months ago
Yes all consoles are opened and cleaned."
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Business is business. If folks are willing to spend that type of money for stuff that's only worth half or a third of the price they're paying, that's their prerogative. That being said, the whole "game collecting" hemisphere is generally a cultish sect of humanity who 75% of which would scalp or "rip off" someone else in order to make a few bucks. If you know how to navigate eBay and know what to look for when you're buying in terms of condition and authenticity, there is absolutely zero percent chance you would ever use DKOldies. They are way overpriced, plain and simple. Many things are extremely overpriced right now, but plastic electronic boxes and games shouldn't be one of those things, even the prices our own "community" wants to charge is a large rip-off.
I'd say 95% of DKOldies clientele are folks swiping mindlessly through Facebook shorts with one thumb in the tuchus and one thumb in their mouth playing switch and then they see one of DKOldies lame videos and get nostalgic, and the other 5% are the dudes on YouTube who skeptically disassemble and break down the consoles they're buying which most folks are simply never going to do. Most people will buy an item and if it works, it works. That's all that matters to them.
I'm not even sure what is so controversial about it, people are still buying from them despite the plethora of discriminating information against them right at their fingertips. To me, it's degenerates skeptical of other degenerates, and I'll do my best to stay away from bullcrap like that. Gaming is for fun and escapism, it's not about smarmy YouTubers and overpriced rip-off "businesses" like DKOldies.
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There is a class action lawsuit against DKOldies going around right now, not that it means anything. Interesting development though.
It appears that they’ve actually gotten a new console cleaning room and an air compressor to start doing what they’ve been claiming to do all along. Looks like some good is coming out of it.
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Alienstudios - Thank you for putting it more eloquently than I could have myself. If we had a rep system, I'd rep you. Probably how my post should have read from the start. I couldn't put my finger on why this all irritated me as much as it did, but I think you nailed it.
If anyone doesn't believe me that they claimed to open and clean every console as part of the refurbishment it was in a comment on their "DKOldies Refurbishes Their Consoles" video which was an indirect response to the unboxing disasters going on at the time .
https://www.youtube.com/watch?v=9mZug4fT8mM
It's still there in a comment left by Ian Campbell , you can scroll down into the comments and check for yourself .
"Ian Campbell
I mean... do you expect me to believe that despite having all the staff, the cleaning station, all the equipment, etc. It's all just fake and was for show to make a video where they stage fixing a console? In reality, they just take trade-ins and shove them out the door?
...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
Or, are they really just as you guys claim, "lying" and "scamming" their customers? I'm inclined to go with the position that sounds not only more charitable, but more reasonable, and say that mistakes are probably being made. Not everything they send out is getting equal cleaning treatment, for some reason. I doubt it's because "DK Oldies is a scam". I make mistakes on my own job occasionally. Most of the time, customers are cool about it and I just fix the mistake for them. Other times, they're total insufferable assholes about it, making wild accusations and threats over the issue, even though I still fix it for them. I hate those types of people.
Folks could probably levy the same ongoing complaints against GameStop, or any number of other video game retailers big and small. When you're getting a used console, you're not getting perfect wares, no matter how much they charge. It's used, and also old. If you don't like it, some places like DK Oldies offer returns. Go elsewhere and find something supposedly better. How can you bring a lawsuit against someone who was willing to give your money back, and you never even complained about the product until someone else told you it wasn't good enough?
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If anyone doesn't believe me that they claimed to open and clean every console as part of the refurbishment it was in a comment on their "DKOldies Refurbishes Their Consoles" video which was an indirect response to the unboxing disasters going on at the time .
https://www.youtube.com/watch?v=9mZug4fT8mM
It's still there in a comment left by Ian Campbell , you can scroll down into the comments and check for yourself .
"Ian Campbell
2 months ago
How much refurbishing is done if it DOES read a disc? Do you open them up at all? At those prices I’d hope folks aren’t getting a Wii full of cat hair because it was only wiped down and called refurbished.
DKOldies.com
2 months ago
Yes all consoles are opened and cleaned."
I mean... do you expect me to believe that despite having all the staff, the cleaning station, all the equipment, etc. It's all just fake and was for show to make a video where they stage fixing a console? In reality, they just take trade-ins and shove them out the door?
...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
There's no way to know if that Wii repair video was scripted or not . Believe whatever you want to about it .
If you've seen the ex-employee interview by Jigsore , who interestingly got doxxed shortly thereafter , what he said the company policy was when he worked for them - they are not to open working consoles unless there's a rattle inside . They clean the outside as quickly as possible , maybe blow some air into the vents , and sent them out to customers . That's an owner/management issue , not slacking rogue employees .
As to non-working consoles , I'm sure they fix some issues like lasers and 72 pin connectors .
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
Nah, that's the guy defending scammers doing that. "Oh the poor legitimate business men, just leave them alone!" Lol
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
You guys are really gonna gang up on him over this? For crying out loud. DKOldies are scammers, he's not wrong. You're just being a douche now.
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
You guys are really gonna gang up on him over this? For crying out loud. DKOldies are scammers, he's not wrong. You're just being a douche now.
All I said is that they are just talking in circles (which they are - that's exactly what asking a question that has already been responded to is), and then stated that they are allowed to have their own opinion about the issue in question. You responded by calling me a douche. Perhaps you'll want to rephrase that?
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
You guys are really gonna gang up on him over this? For crying out loud. DKOldies are scammers, he's not wrong. You're just being a douche now.
All I said is that they are just talking in circles (which they are - that's exactly what asking a question that has already been responded to is), and then stated that they are allowed to have their own opinion about the issue in question. You responded by calling me a douche. Perhaps you'll want to rephrase that?
Nope. Was that a threat? I'm so so scared. Don't gang up on the guy over something this stupid. Douche.
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
You guys are really gonna gang up on him over this? For crying out loud. DKOldies are scammers, he's not wrong. You're just being a douche now.
All I said is that they are just talking in circles (which they are - that's exactly what asking a question that has already been responded to is), and then stated that they are allowed to have their own opinion about the issue in question. You responded by calling me a douche. Perhaps you'll want to rephrase that?
Nope. Was that a threat? I'm so so scared. Don't gang up on the guy over something this stupid. Douche.
It was not a threat, it was an offer for you to walk back your personal attack, which is a violation of forum rules, found here - https://vgcollect.com/forum/index.php/topic,10628.0.html
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
You guys are really gonna gang up on him over this? For crying out loud. DKOldies are scammers, he's not wrong. You're just being a douche now.
All I said is that they are just talking in circles (which they are - that's exactly what asking a question that has already been responded to is), and then stated that they are allowed to have their own opinion about the issue in question. You responded by calling me a douche. Perhaps you'll want to rephrase that?
Nope. Was that a threat? I'm so so scared. Don't gang up on the guy over something this stupid. Douche.
It was not a threat, it was an offer for you to walk back your personal attack, which is a violation of forum rules, found here - https://vgcollect.com/forum/index.php/topic,10628.0.html
But since you're a mod you can attack him. Gotcha. ::)
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It was not a threat, it was an offer for you to walk back your personal attack, which is a violation of forum rules, found here - https://vgcollect.com/forum/index.php/topic,10628.0.html
But since you're a mod you can attack him. Gotcha. ::)
Please point out which of my posts is an attack, and I will happily apologize.
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It was not a threat, it was an offer for you to walk back your personal attack, which is a violation of forum rules, found here - https://vgcollect.com/forum/index.php/topic,10628.0.html
But since you're a mod you can attack him. Gotcha. ::)
Please point out which of my posts is an attack, and I will happily apologize.
I already did. It's clearly quoted.
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(https://i.gifer.com/JM8.gif)
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...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
[...]
The unboxing videos corroborate the ex-employee's story . Even if you continue to ignore all of the dirt , filth , and broken pieces that people have found inside DKO consoles , some of those consoles still had their original factory tamper-proof seals intact so explain that .
You're just going around in circles at this point.
I guess I can pretend that it's a couple of extremely minor problems here and there too if that's preferable .
You asked "How do you explain that?" in response to a post that already offered explanations. You don't have to agree with them, but pretending like you're asking something new that hasn't been addressed is disingenuous.
Sorry , I agree with you that the explanation that they simply have incompetent employees was a blanket cover-all explanation that should also cover the last question that I asked .
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Here's a link to the ex-employee discussing DKOldies' policy at the time of the scandal . Interesting if you haven't seen it . I apologize that the original channel appears to be taken down so this is actually a reaction to it by Jacob R . The whole video is actually pretty good , but this link starts in the middle at Jigsore :
https://youtu.be/9iFipRH547o?t=825
He has been confirmed to have worked at DKO :
https://www.youtube.com/watch?v=IHilLPchtSY
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All tea - I never even heard of DK Oldies until this topic came up, haha.
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I think folks are getting DK Oldies mixed up with DK Newies. I suspect that place might actually be a scam - https://www.youtube.com/watch?v=uCmB6blM9EY
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There’s supposed to be a DKO PS4 opening on YouTube Friday to see if they’ve really started cleaning consoles out. Should be interesting.
Edit - Yep , interesting : https://www.youtube.com/watch?v=NZfqKSYOp3Y
1 Sent an original PS4 instead of the more expensive PS4 Slim that he ordered
2 Still had the previous owner's account (not factory reset)
3 Still has factory Sony seals
4 Filthy inside
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Here's a guy that sent some games in to sell to DKO and they didn't pay him for some of them , which arguably could've been a mistake except now they won't even respond to him about it , totally ghosting him . There's an actual disclaimer on the DKO website that says they're just going to confiscate anything that you send them that they think they can't sell for any reason .
https://www.youtube.com/watch?v=MLfZ4b8-RQs
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A recent positive Sega Genesis unboxing by ReviewTechUSA : https://www.youtube.com/watch?v=BjTuN7Aqzrk
A recent positive Gamecube experience by Retro Gaming Guy : https://www.youtube.com/watch?v=yMjQGu1Hi-o&t
Things are looking up as far as cleaning goes .
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DKOldies now finally details their refurbishment process on the website :
REFURBISH & INSPECTION PROCESS
DKOldies evolves this refurbish and inspection process regularly based on customer feedback and will continue to modify this process as time goes on.
Consoles
For every console to be considered in working order the following must apply:
Multiple different games ranging in duration must work without issue on the first or second try.
All controller and accessory ports must work.
Power button/switch turns the console on and off.
The TV port must display video and audio using a modern flat screen TV display.
Reset button restarts the console.*
*Acceptable condition N64, Genesis, NES, SNES reset buttons may not function.
Every console goes through all steps of our detailed cleaning process listed below.
Opened exposing the inner components of the console and dirt or debris inside of the console and inside the lid is blown out using air compressors.
If there is anything that cannot be blown out, the inside of the console is cleaned by hand. Rust, discoloration and visual deficiencies not included.
Consoles that have been previously repaired by DKOldies will be opened to the motherboard and all the components recleaned.
All consoles that are deemed as not functioning and go through our repair process are opened in order to troubleshoot and repair each component that is causing the console to not be functioning in its playable state. Once the console is repaired and is considered functioning, all components are assembled and will go back through the DKOldies’ testing process.
The exterior shell of a unit that protects the inner components is cleaned from all residue, dirt, debris, sticky substances, and foreign objects. Rust, discoloration and visual deficiencies not included.
Any screws removed from the console during any of DKOldies’ repair processes are reinstalled and screws deemed non vital may be repositioned or not used for internal auditing purposes.
If the console does not work, repairs may be made with third party parts. The console can go through any or all of these steps until it is working or it will be deemed unsaleable on DKOldies.com.
Outer shell of the console removed.
Motherboard inspected.
Components, such as hard drive, power supply, controller ports, cables, power button, heat shields, disc assembly, cartridge slots, pin connectors, fans, battery, etc. may be replaced.
Capacitors or a damaged solder connection repaired or replaced.
May receive a laser adjustment or laser replacement.
Replace thermal paste, if needed.
Good Condition vs Acceptable Condition
Good Used Condition Console
Consoles that will look good and work, free of dirt and debris.
Free from stickers, writing, major chips or cracks and major discoloration.
May show minor signs of age and use.
Acceptable Condition Console
Consoles that don’t look so good, but still work*, free of dirt and debris.
Acceptable cosmetic condition.
May have stickers, writing, major chips or cracks and/or major discoloration.
May show major signs of age and use.
*Acceptable condition N64, Genesis, NES, SNES reset buttons may not function.
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Ah yes, DKOldies, the current titleholder of the scummiest online video game store, owned and managed by Drew Steimel, who's otherwise better known as that one Grade A dumbass that destroyed not one, but two iQue GBAs (https://www.youtube.com/shorts/lKAlZ3NIGAI). Chef's kiss.
I must say, going through this thread sure was a treat; you never fail to disappoint, Warm-and-brown. You bitch and moan about how prices are high and keep raising, how hard is to collect, how your sanity is often split asunder by the hobby and all that other cockamamie you often blether on about, yet here you are defending a "smol bidness" that decided to get into the business of selling video games in the most egregiously dishonest way possible.
I mean...
Yeah, I just can't get behind any business taking the lazy route and wanting to base their prices on someone else's prices. If you're going to do that, at least beat your competitor's prices. Don't look em up on eBay, either. If you're pricing isn't any different from anyone else, then why should people buy from you? Maybe try a more honest model and price them based on what you think they'd be worth given the condition, the age, the type of game, etc. I know some places that actually do that. But in order to do it that way, you have to be someone who actually cares and knows about games, not just a person who flips and resells things.
Somehow calling you a hypocrite doesn't quite say it. Reminds me of that Oingo Boingo song: "You're an imposter / You don't believe what you write".
Anyway, I'll leave this (https://www.youtube.com/watch?v=yQMgoWl7udw) and this (https://www.youtube.com/watch?v=YZRlALlX-gE) here for anyone interested; they're a month old, but still relevant.
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And since your order got picked, I'm throwing in a keychain.
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everyone who is moral and good is getting shutdown, while the bad people are winning, I am also working my ass off to save whatever I can from people who sue just to create more bad things to do more bad things to good people, JN is to blame for everything, and I put up with her for life in prison.
PH Judy Neideffer and her real Facebook profile is currently invisible, ever wonder why we still hear B52's sometimes over our heads sometimes when there is no airplanes in the skylines?
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everyone who is moral and good is getting shutdown, while the bad people are winning, I am also working my ass off to save whatever I can from people who sue just to create more bad things to do more bad things to good people, JN is to blame for everything, and I put up with her for life in prison.
PH Judy Neideffer and her real Facebook profile is currently invisible, ever wonder why we still hear B52's sometimes over our heads sometimes when there is no airplanes in the skylines?
Something must be wrong (again). I hear Rock Lobster above my head, not the plane.
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everyone who is moral and good is getting shutdown, while the bad people are winning, I am also working my ass off to save whatever I can from people who sue just to create more bad things to do more bad things to good people, JN is to blame for everything, and I put up with her for life in prison.
PH Judy Neideffer and her real Facebook profile is currently invisible, ever wonder why we still hear B52's sometimes over our heads sometimes when there is no airplanes in the skylines?
Something must be wrong (again). I hear Rock Lobster above my head, not the plane.
I do rock back in forth all the time even without a rocking chair to sit in anymore, tracker yellow plant yea see? but the car is empty and recyclable.
My name is Justin Wright and oppose Will, I might live across the street from you wolf, I love holidays too, and even stick up for scary day, and sometimes even give out good candy, and not bad stuff, or any apples, but I don't always do that stuff especially when I am sick.