VGCollect Forum

VGCollect Site Stuff => Site Feedback => Topic started by: 5pear on July 10, 2015, 08:34:59 pm

Title: Log In Issues
Post by: 5pear on July 10, 2015, 08:34:59 pm

After I set my profile to 'private' I cannot log in. I used the forgot password but the temporary password does not work either.

Any ideas?

Title: Re: Log In Issues
Post by: badATchaos on July 11, 2015, 09:39:00 pm

If the issue persists PM Matt (http://vgcollect.com/forum/index.php?action=profile;u=1)

Title: Re: Log In Issues
Post by: tpugmire on July 12, 2015, 01:51:59 pm

I notified Matt on Friday. He said that he would look into it.

Title: Re: Log In Issues
Post by: 5pear on July 13, 2015, 10:24:14 pm

I tried resetting the password again, trying different browsers, still locked out of my account. By all means please try to gain access to my account as I'd love to recover it.

Title: Re: Log In Issues
Post by: pacpix on July 13, 2015, 11:07:46 pm

Quote from: 5pear on July 13, 2015, 10:24:14 pm

I tried resetting the password again, trying different browsers, still locked out of my account. By all means please try to gain access to my account as I'd love to recover it.

I'll send Matt another message tonight.  Unfortunately he is the only one that can change the password on the main website.

Title: Re: Log In Issues
Post by: matt on July 14, 2015, 09:57:05 am

I just updated your account back to public to see if that helps. I'm not aware of any bug in the system that would lock you out.

Could you go here:

http://vgcollect.com/logout

and then attempt to log back in. If that doesn't work please send me an email at matt@vgcollect.com.

Title: Re: Log In Issues
Post by: 5pear on July 14, 2015, 10:26:35 pm

I'm back in business, thanks Matt!