I placed an online order a few days back that had a SS item on it. The package has yet to show any movement, though I'm sure it'll get here in time, but I could have avoided that as I was able to find it at a local store. The only hope now is that the shipped copy is still sealed but I'm not holding my breath.
So I was checking my email and I got a notification from GS, they're getting my order together! I went to go look at it and they're shipping all but one item out...the one item was the SS gift.
So the old tracking number showed my package was supposed to arrive on the 3rd. That day came and went, no package from GS. Same on the 4th and then yesterday. So at this point it's been nearly two weeks since the order was placed. I go online to track the shipment and it says Delivered. Uh oh.
Well...the thing is, I ordered on the 23rd of Oct. and it shows being delivered to Pompano Beach, FL (I'm up here in Ohio) on the NINETEENTH of October. I had NO idea GS was capable of time travel!
Well, I tried to chat and eventually a "live" person answered me. Long story short, Fed Ex tracking is f'ed up and they'll let me know when it's fixed. I dunno when, just that they will. I wasn't completely sure I wasn't actually talking to a computer program or someone in a country where English isn't the main language. At any rate, kept getting the run around with a bunch of non-answers so I dunno where that package is or isn't. It certainly didn't show up today. To add insult to injury, the SS gift, and the whole reason I did the order, went from waiting to ship to waiting on item availability.
It's even more aggravating is that the website says no copies are available within 100 miles of me and I've been in a few locations the last two weeks and found the game at every location.
I'll have to cancel that item off my order which luckily doesn't negate the free shipping but I'm sure I'm going to get the run-around on that too.
*EDIT* Went online to see if I could get into another chat. It said chat was disabled. It gave me a 1-800 number to call, which I did. After about 10 minutes of listening to the automated system/bouncing around...I got the hold music. Then the voice says to wait for the next available person. Right after that it rings...to a another automated message that said the system is down and promptly hangs up on me.