Author Topic: VGCollect redirects to unintended pages  (Read 3181 times)

VGCollect redirects to unintended pages
« on: June 10, 2024, 03:54:18 am »
Im having this weird issue with the site where clicking on any link on the the site redirects me to either my activity feed or back to the previous page. It is very frustrating trying to add games to my collection as when submitting a search for a game name and system my search is ignored and i get booted to the activity feed over and over. It also happens with other pages on the site as if clicking links is working like the browser back button. after logging in and pressing a link on the activity feed ill get booted back to the login screen, and my login has expired if i hit back in my browser to return to the activity feed. i have tried this on opera gx and chrome and both share this issue. it doesnt appear at all in any of my other frequently visited sites, just VGCollect.
« Last Edit: June 10, 2024, 03:56:46 am by lgndrygamefreak »

tripredacus

Re: VGCollect redirects to unintended pages
« Reply #1 on: June 10, 2024, 10:06:30 am »
Unless others report a similar issue, we would approach this as a client issue. Since you report the issue is browser agnostic, then you should look at the underlying system. You have failed to provide any information about your system. You can post what type of device you are using to navigate the site, as well as a user agent from one of your browsers.

General testing steps
- clear cache and cookies for the site and retest
- use the site from another device

Re: VGCollect redirects to unintended pages
« Reply #2 on: January 05, 2025, 09:43:15 am »
Apologies for not responding for some time. I have attempted multiple tests since last post and have collected system information. The problem i described still persists.

Error testing measures:

- Cleared cookies and cache from my browser (Opera GX) and attempted again. Problem persists.
- Attempted using the site on the original machine showing the problem (opera GX), plus an additional win7 laptop (Chrome Browser) and the site from an android mobile device (chrome browser). All machines and devices exhibit the same error on my VGCollect account.
- Attempted using multiple different browsers, both chromium and non on the original machine that showed symptoms. Problem persists in Edge, Chrome, Opera GX, and Firefox.

Firefox was unique in that upon failing to send my browser to the intended page and landing me on the activity feed or login screen like the others, firefox instead lands on its own 'problem loading page' screen after attempting to load the page for a short period of time.

Problem loading page screen contents:
'The page isnt redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.'

The specifications of the machine i am using is detailed here:

Operating System: Windows 10 Pro 64-Bit (10.0, Build 19045)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: ROG G703GX_G703GX
BIOS: G703GX.304
Processor: Intel(R) Core(TM) i9-8950HK CPU @ 2.9GHz (12 CPUs), ~2.9GHz
Memory: 32768MB RAM
Page File: 39927MB used, 29623MB available
DirectX Version: DirectX 12
Card name: NVIDIA GeForce RTX 2080
        Manufacturer: NVIDIA
           Chip type: NVIDIA GeForce RTX 2080

User Agent:

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36 OPR/115.0.0.0

I am new to web diagnostics so there is likely a bunch of information missing. please let me know what to collect and i will do my best to gather it

Thanks

tripredacus

Re: VGCollect redirects to unintended pages
« Reply #3 on: January 06, 2025, 09:59:01 am »
The issue is with the site itself, so your computer should be fine.