I've had great experience with them. Only once did I have to wait on a restock. Everything else has been on time whether it was a pre-order or had been out for some time. I can say you'll need to wait about a week before it gets to you unless you pay more for shipping.
I've bought
Final Fantasy X-2 HD Remaster (Asia, No Region Protection)
Rune Factory Oceans (Europe, No Region Protection)
Atelier Bundle Vol. 1 (Europe, No Region Protection) - Arland Trilogy
Atelier Rorona Plus: The Alchemist of Arland (US, No Region Protection)
Valkyria Chronicles II (PSP Essentials) (Europe, No Region Protection)
Genkai Totsuki Moero Chronicle (Chinese & English Sub) (Asia, No Region Protection)
Short Peace: Ranko Tsukigime's Longest Day (Europe, No Region Protection)
Oreshika: Tainted Bloodlines (English) (Asia, No Region Protection)
Steins;Gate (Europe, No Region Protection)
Sword Art Online: Hollow Fragment (Chinese & English Sub)
I had a few others, but that's all that's listed anymore.