Author Topic: Log In Issues  (Read 1674 times)

Log In Issues
« on: July 10, 2015, 08:34:59 pm »
After I set my profile to 'private' I cannot log in. I used the forgot password but the temporary password does not work either.

Any ideas?

Re: Log In Issues
« Reply #1 on: July 11, 2015, 09:39:00 pm »
If the issue persists PM Matt

tpugmire

Re: Log In Issues
« Reply #2 on: July 12, 2015, 01:51:59 pm »
I notified Matt on Friday. He said that he would look into it.
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Re: Log In Issues
« Reply #3 on: July 13, 2015, 10:24:14 pm »
I tried resetting the password again, trying different browsers, still locked out of my account. By all means please try to gain access to my account as I'd love to recover it.

pacpix

Re: Log In Issues
« Reply #4 on: July 13, 2015, 11:07:46 pm »
I tried resetting the password again, trying different browsers, still locked out of my account. By all means please try to gain access to my account as I'd love to recover it.

I'll send Matt another message tonight.  Unfortunately he is the only one that can change the password on the main website.
Currently Playing: Dark Souls: Remastered (Switch)


matt

Re: Log In Issues
« Reply #5 on: July 14, 2015, 09:57:05 am »
I just updated your account back to public to see if that helps. I'm not aware of any bug in the system that would lock you out.

Could you go here:

http://vgcollect.com/logout

and then attempt to log back in. If that doesn't work please send me an email at matt@vgcollect.com.


Re: Log In Issues
« Reply #6 on: July 14, 2015, 10:26:35 pm »
I'm back in business, thanks Matt!