Author Topic: I can't even log in on the app...  (Read 5551 times)

realpoketendonl

I can't even log in on the app...
« on: March 19, 2016, 01:11:55 pm »
I know the app is currently considered unsupported, and I know that it's filled with bugs, but this seems to be a pretty major one: I can't even log in! I'm 100% certain I filled in my password and username correctly, and I tried to log in multiple times. My internet connection is fine too. But it simply tells me my username and/or password are incorrect. Is this a familiar issue? How can I fix this?
Huge Nintendo fan and hobbyist Nintendo collector.





jason

Re: I can't even log in on the app...
« Reply #1 on: March 21, 2016, 09:54:45 pm »
It appears to be working to me at the moment. Is anyone else experiencing issues?

Re: I can't even log in on the app...
« Reply #2 on: April 13, 2016, 08:45:55 am »
When I use the beta app, it lets me login, but nothing shows up.  I suppose something changed so that the beta app doesn't work anymore?


retr0gamer80

  • Guest
Re: I can't even log in on the app...
« Reply #3 on: September 25, 2016, 03:45:28 am »
Hello

I have exactly the same problem.
Cant login: "Please enter a valid username or Password"

Can anyone help?

jason

Re: I can't even log in on the app...
« Reply #4 on: September 29, 2016, 12:10:09 am »
Hello

I have exactly the same problem.
Cant login: "Please enter a valid username or Password"

Can anyone help?

I'm currently looking into this issue.

Re: I can't even log in on the app...
« Reply #5 on: September 29, 2016, 07:47:36 am »
Oooooooops.

Yup.  I'm also getting this issue.  I just bought a new phone and downloaded the app and it won't let me login.
« Last Edit: September 30, 2016, 10:50:34 am by ignition365 »


topspot123

Re: I can't even log in on the app...
« Reply #6 on: October 03, 2016, 08:09:51 pm »
I concur.  I recently got a new phone.  I was logged in and was having spotty crashes, so I thought I might clear the cache and log back in, but nope.  Can't get back in.


Re: I can't even log in on the app...
« Reply #7 on: October 04, 2016, 03:56:17 pm »
Yeah.  Still getting a "server is not responding message"


Re: I can't even log in on the app...
« Reply #8 on: October 14, 2016, 08:47:34 am »
Any chance this can get looked at?  It really just looks like the server might be denying the new connections or something.


Re: I can't even log in on the app...
« Reply #9 on: October 19, 2016, 01:53:07 pm »
yeah same thing here. I got a new phone because my old one broke and can't login to app. I even tried deleting app and reinstall and changing my password just in case still has same issue.

Re: I can't even log in on the app...
« Reply #10 on: October 25, 2016, 02:02:38 pm »
Just chiming in for this, same case for me. Using on a Samsung Galaxy S5 and getting an incorrect password/username popup. Maybe has to do with my account on the site being so new? Though looks like others are having issues with older accounts as well.

Re: I can't even log in on the app...
« Reply #11 on: October 25, 2016, 03:44:49 pm »
This issue has happened at least once before, but from what I recall it got fixed pretty quickly.

Really hoping that this can get fixed soon.  It's a real pain to load 10 different pages to figure out whether or not I own a specific game while out hunting.


jason

Re: I can't even log in on the app...
« Reply #12 on: October 25, 2016, 10:06:36 pm »
I made some further progress today, but still not all the way there yet.

Re: I can't even log in on the app...
« Reply #13 on: October 26, 2016, 08:11:35 am »
I made some further progress today, but still not all the way there yet.
Do you know what is causing the issue?


Re: I can't even log in on the app...
« Reply #14 on: October 31, 2016, 01:29:28 pm »
Wrong Place for this ... I'll repost in the proper section.  :-[
« Last Edit: October 31, 2016, 01:42:56 pm by mrx4000 »