I can't even log in on the app...

[realpoketendonl]

I know the app is currently considered unsupported, and I know that it's filled with bugs, but this seems to be a pretty major one: I can't even log in! I'm 100% certain I filled in my password and username correctly, and I tried to log in multiple times. My internet connection is fine too. But it simply tells me my username and/or password are incorrect. Is this a familiar issue? How can I fix this?

[jason]

It appears to be working to me at the moment. Is anyone else experiencing issues?

[ignition365]

When I use the beta app, it lets me login, but nothing shows up.  I suppose something changed so that the beta app doesn't work anymore?

[retr0gamer80]

Hello

I have exactly the same problem.
Cant login: "Please enter a valid username or Password"

Can anyone help?

[jason]

Hello

I have exactly the same problem.
Cant login: "Please enter a valid username or Password"

Can anyone help?

I'm currently looking into this issue.

[ignition365]

Oooooooops.

Yup.  I'm also getting this issue.  I just bought a new phone and downloaded the app and it won't let me login.

[topspot123]

I concur.  I recently got a new phone.  I was logged in and was having spotty crashes, so I thought I might clear the cache and log back in, but nope.  Can't get back in.

[ignition365]

Yeah.  Still getting a "server is not responding message"

[ignition365]

Any chance this can get looked at?  It really just looks like the server might be denying the new connections or something.

[moodyjoe]

yeah same thing here. I got a new phone because my old one broke and can't login to app. I even tried deleting app and reinstall and changing my password just in case still has same issue.

[hawk767]

Just chiming in for this, same case for me. Using on a Samsung Galaxy S5 and getting an incorrect password/username popup. Maybe has to do with my account on the site being so new? Though looks like others are having issues with older accounts as well.

[ignition365]

This issue has happened at least once before, but from what I recall it got fixed pretty quickly.

Really hoping that this can get fixed soon.  It's a real pain to load 10 different pages to figure out whether or not I own a specific game while out hunting.

[jason]

I made some further progress today, but still not all the way there yet.

[ignition365]

I made some further progress today, but still not all the way there yet.

Do you know what is causing the issue?

[mrx4000]

Wrong Place for this ... I'll repost in the proper section.