Collector's Edition means "don't smash it, please!" But they don't get that. In my estimation, almost nobody cares about the "handling" part of shipping & handling anymore. Not just games, but in anything. There's so much stuff nowdays you can buy brand new with obvious damage to the packaging. The term "damaged goods" use to mean something. Would probably get written off and sold to some odd lot retailer. Not so anymore. Just put it on the shelf and sell it with a straight face.
Depending on who your post-man is, your fragile stuff will get curb-stomped, like mine. Just got done ranting about how this guy I bought Saturn games off of tells me he mailed my games in envelopes even after I asked nicely for him to use a box. Like anyone else, the post office does not care. Also, most distribution outlets do not care. The result, smashed stuff. I'm so sure of this kind of thing anymore, that I'd much rather try to buy something in person so I see what I'm getting.