Author Topic: New Entry does not work  (Read 905 times)

New Entry does not work
« on: June 13, 2020, 11:59:56 am »
I tried to submit  the super rare games version of little inferno but when i try to submit it it doesnt save
can someone help me with that im new here


Re: New Entry does not work
« Reply #1 on: June 13, 2020, 12:16:49 pm »
I created the entry for you. The entry currently omits any image, since our official style guide state that images should ideally be facing front straight-on as opposed to the only official images of this title that Super Rare Games has released.


Re: New Entry does not work
« Reply #2 on: June 13, 2020, 06:42:02 pm »
Thanks for assisting, Dhaabi!

I'm sorry you ran into that issue, lecram59. The only thing I can think of that might've been causing an error for you is if you were adding any images when creating the record and if those images were too large in file size.

Welcome to the forum!
Currently playing:
FFXIV (PC), The Witcher (PC), Monster Hunter World: Iceborne (PS4)

Re: New Entry does not work
« Reply #3 on: June 14, 2020, 04:27:08 am »
Thank you and yes the pictures where to big


Re: New Entry does not work
« Reply #4 on: June 15, 2020, 09:30:37 am »
When large images are added to a new item creation, the creation of the record times out because it is taking too long to resize the image. The images get resized to 200 pixel width with fixed ratio, so if you are using a photo from your camera that is 2 MB or larger, or over 1000 px wide, this is going to happen. Resize your images to be closer to the 200 px width and you won't have any problem creating entries with pictures.

I set my export settings to JPEG 100% quality, and on average I'd say my widths are around 500 px.