Author Topic: Website Outage January 18/19 2023  (Read 380 times)

jason

Website Outage January 18/19 2023
« on: January 19, 2023, 10:23:10 pm »
We are very sorry for the outage between the 18th and 19th.

We had scheduled maintenance from our hosting provider as well as they had scheduled maintenance on their side. The main issue occurred when our server rebooted. It was trying to mount a phantom external drive that we had previously deleted. We hadn't anticipated this. We eventually were able to log back in into the safe mode and mount the main drive. Then we removed the phantom drive from the fstab that was hanging everything up and rebooted. Shout out to Michael, Matt, Trip and everyone else for alerting us to the initial outage. Thanks as well to a few including Mike for some additional help restoring things properly (and all the others that offered help too - Michael, Matt, and Soera included)!

Thanks to everyone for their continued support and patience!

retromangia

PRO Supporter

Re: Website Outage January 18/19 2023
« Reply #1 on: January 20, 2023, 04:43:06 am »
Thank you for the update Jason! Glad all systems are a go and everyone's data is safe & sound.

telekill

Re: Website Outage January 18/19 2023
« Reply #2 on: January 20, 2023, 08:14:41 am »
Just glad you guys are back up. This is essentially, my only gaming community.

So, welcome back.  :)

zappman

PRO Supporter

Re: Website Outage January 18/19 2023
« Reply #3 on: January 20, 2023, 08:27:15 am »
I am also very glad the site is back up :)

Re: Website Outage January 18/19 2023
« Reply #4 on: January 20, 2023, 02:20:19 pm »
Congrats for soting it! I did wonder what was going on. Very grateful for the site and that it keeps on going!

Re: Website Outage January 18/19 2023
« Reply #5 on: January 20, 2023, 02:26:21 pm »
Thanks for the update, jason!

dashv

PRO Supporter

Re: Website Outage January 18/19 2023
« Reply #6 on: January 20, 2023, 07:21:31 pm »
Thanks, Jason!

In the future, feel free to reach out to me too if ya’ll need help. :-)

Re: Website Outage January 18/19 2023
« Reply #7 on: January 20, 2023, 07:24:41 pm »
I was wondering what went wrong but thankfully things seem to have settled.

Re: Website Outage January 18/19 2023
« Reply #8 on: January 23, 2023, 04:05:03 am »
I registered at this site after my first collection-site went down, so I'm really happy that I'm not forced to enter my 700+ items again on just another site.  :)
ALL YOUR BASE ARE BELONG TO US !!
WELCOME TO YOUR DOOM !!

jason

Re: Website Outage January 18/19 2023
« Reply #9 on: January 23, 2023, 12:40:53 pm »
I registered at this site after my first collection-site went down, so I'm really happy that I'm not forced to enter my 700+ items again on just another site.  :)

Which site was that?

jason

Re: Website Outage January 18/19 2023
« Reply #10 on: January 23, 2023, 12:47:53 pm »
In the future, feel free to reach out to me too if ya’ll need help. :-)

Thank you!