So it's BADLY handled AND on a case-by-case basis? That's just... terrible >_> Sure you got a refund and "free" Gold membership months, but the fact that they're seemingly doing nothing about this ongoing/recurring problem... Wouldn't it be better to go at it like Sony and shut down the whole service until they figure out what's wrong? Yeah it sucks, but it's better than people constantly getting hacked and getting their accounts locked down...
Yeah, seeing the other posts of other people who *also* had Sims 3 purchased under their accounts would definitely set off alarms for most companies... I didn't realize 'till seeing that thread tonight that it's handled case-by-case which suuucks. But I don't know; if someone posts that they'd been hacked in a certain manner and 4 of their friends claim the same, I'm sure Microsoft wouldn't want to believe each and everyone of them in case one of them was trying to get some free points out of the deal (in case a friend who heard about the hack bought himself Sims 3 and then claimed it wasn't him).
But the prevalence of the hacking seems worse than I'd thought...
I'm wondering. Why did they not try to add points and steal those too? Or do you soley work off of point/time cards @desocietas
I don't have a credit card linked with my account... I try to get subscription/points cards cheaper through deals rather than purchasing anything directly through the Xbox. I was careful about that when I first started my Gold subscription way back when because I didn't like the idea of anyone being able to purchase things with my account so easily. Of course, this was a precaution because of oblivious roommates, but I'm thankful that it might've saved me some identity theft worries, too.
Thanks for the sympathy, forum folks - it makes me feel a lot better!