https://vgcollect.com/item/183258
This entry should have the title "Dragon Quest XI S: Ecos de un Pasado Perdido - Edicion Definitiva" as it is the spanish version. The barcode 5021290088900 matches too.
https://vgcollect.com/item/112037
That Shadow Hearts game is not EU, it is AU. Fixed title, rating and category.
Here's the deal with a release like that. Italy imported that AU release and the only difference between the IT and AU version is that the IT version has the SIAE label on the back. I can confirm this, so the one on the entry missing this label does not have this label so it is not the Italian version. It is likely that the Spanish imported version also has some sort of label that I am going to guess only shows on a sealed copy. None of the ones on Ebay are sealed, and none of the opened ones sold in Spain have the SIAE label.
So this game can have an [IT] entry in EU category if a back art is used that has the SIAE label.
It can have an [ES] entry in EU category if we can determine that there is something that makes it different than the AU version.
Until then, it can exist in the [AU] category. You can add an [IT] version but not put the back image and put into description that the SIAE label is on the back cover.
My copy has the Sony Computer Entertainment hologram in the bottom-left corner on the back cover, otherwise the back cover is a match. The barcode search gives me Spanish and Italian sites, with no mention of Australia.
I also found an Australian release on eBay Australia with a different barcode (5037930070426) with an MA15+ sticker obscuring the ELSPA rating on the front cover. It's back cover is only in English. So, it is possible that the "official" Australian release is actually the imported English release with the ELSPA rating and they simply slapped their own rating on the front cover?