I didn't trust them either until I found a game that looked like it had a key drug across it. I took it in to get resurfaced and the people said "we can try it, but something this deep might not come out, we just want you to be aware" I said no prob, it doesn't play as is. They showed it to me after the resurfacing and I swear to you, this disc looks factory fresh. Give it a try, just make sure they have a professional machine, not some cheapo model.