Images not showing

[scorp]

Hi there,

I've uploaded several images for multiple games which were approved shortly after, but for some reason the images are not showing in their profiles. Did something go wrong and should I try and re-upload them or does it take some time before the images actually show up?

Examples:
http://vgcollect.com/item/52302
http://vgcollect.com/item/44766
http://vgcollect.com/item/44768
http://vgcollect.com/item/44769

Thanks,
Scorp

[foxhack]

We were having some issues with box art uploads the past few days. I remember approving several of those images.

I hate to ask, but could you reupload them? Sorry.

[scorp]

I see, I'll re-up them np Hope it's working this time.

[scott]

Posted up back case art images for Alien Hominid on PS2 http://vgcollect.com/item/1399 and Final Fantasy XI HHD Bundle http://vgcollect.com/item/7890 and neither have shown up. I checked the admin approvals section and the edit's not even making an entry for me to approve/ reject.

[fazerco]

I also have some with broken links

http://vgcollect.com/item/50478 Fixed
http://vgcollect.com/item/39887
http://vgcollect.com/item/38478
http://vgcollect.com/item/42947 Fixed
http://vgcollect.com/item/53827
http://vgcollect.com/item/3368
http://vgcollect.com/item/46165
http://vgcollect.com/item/54116 uploaded the back again here - fixed
http://vgcollect.com/item/50480
http://vgcollect.com/item/54004 any luck here yet Matt?
http://vgcollect.com/item/22763
http://vgcollect.com/item/46257

I still have the scans, so if some needs replacing just message me.

[mark1982]

Hey guys,

Just a heads up, I figured you guys are busy with maintenance and updates.

However, I updated some box art images for some newer titles that were just released, they were approved in my notifications but the new images are not showing up.

Here are the titles:

Thief PS4 [NA] (updated from rating RP to M)
http://vgcollect.com/item/48657

Tales of Symphonia Chronicles PS3 [NA] (Boxart provided)
http://vgcollect.com/item/48361

[badATchaos]

We had figured out what had happened. I quite sure the issue has been fixed.

[scott]

Hey guys,

Just a heads up, I figured you guys are busy with maintenance and updates.

However, I updated some box art images for some newer titles that were just released, they were approved in my notifications but the new images are not showing up.

Here are the titles:

Thief PS4 [NA] (updated from rating RP to M)
http://vgcollect.com/item/48657

Tales of Symphonia Chronicles PS3 [NA] (Boxart provided)
http://vgcollect.com/item/48361

I thought maybe it was a cache issue. But since I've never looked at those pages, and the RP box art is still there for me to see, then it must have been an error. Can you try resubmitting them?

[mark1982]

Hey guys,

Just a heads up, I figured you guys are busy with maintenance and updates.

However, I updated some box art images for some newer titles that were just released, they were approved in my notifications but the new images are not showing up.

Here are the titles:

Thief PS4 [NA] (updated from rating RP to M)
http://vgcollect.com/item/48657

Tales of Symphonia Chronicles PS3 [NA] (Boxart provided)
http://vgcollect.com/item/48361

I thought maybe it was a cache issue. But since I've never looked at those pages, and the RP box art is still there for me to see, then it must have been an error. Can you try resubmitting them?

Alrighty, thanks for looking into it. Re-submitted the updated cover for Thief PS4 [NA]

Tales of Symphonia Chronicles has been updated already, someone uploaded the correct art again so that is settled already 

thanks again, cheers

[foxhack]

I found a workaround!

Okay, so apparently the images don't get replaced because the older images are stubborn and don't get deleted by the system when the new image is approved. But if you delete the older image -before- approving the newer one, it works.

So drop us a note if you submit an item and it isn't updated.

[tripredacus]

Found one with broken pictures:
http://vgcollect.com/item/48267