Alienstudios - Thank you for putting it more eloquently than I could have myself. If we had a rep system, I'd rep you. Probably how my post should have read from the start. I couldn't put my finger on why this all irritated me as much as it did, but I think you nailed it.
If anyone doesn't believe me that they claimed to open and clean every console as part of the refurbishment it was in a comment on their "DKOldies Refurbishes Their Consoles" video which was an indirect response to the unboxing disasters going on at the time .
https://www.youtube.com/watch?v=9mZug4fT8mM
It's still there in a comment left by Ian Campbell , you can scroll down into the comments and check for yourself .
"Ian Campbell
I mean... do you expect me to believe that despite having all the staff, the cleaning station, all the equipment, etc. It's all just fake and was for show to make a video where they stage fixing a console? In reality, they just take trade-ins and shove them out the door?
...or, is there a more logical explanation? Like, someone slacking on the job, quality control missing, unchecked consoles getting mixed up, or missed occasionally. Basically, making mistakes?
Or, are they really just as you guys claim, "lying" and "scamming" their customers? I'm inclined to go with the position that sounds not only more charitable, but more reasonable, and say that mistakes are probably being made. Not everything they send out is getting equal cleaning treatment, for some reason. I doubt it's because "DK Oldies is a scam". I make mistakes on my own job occasionally. Most of the time, customers are cool about it and I just fix the mistake for them. Other times, they're total insufferable assholes about it, making wild accusations and threats over the issue, even though I still fix it for them. I hate those types of people.
Folks could probably levy the same ongoing complaints against GameStop, or any number of other video game retailers big and small. When you're getting a used console, you're not getting perfect wares, no matter how much they charge. It's used, and also old. If you don't like it, some places like DK Oldies offer returns. Go elsewhere and find something supposedly better. How can you bring a lawsuit against someone who was willing to give your money back, and you never even complained about the product until someone else told you it wasn't good enough?