So, question for the muricans.
There's a bunch of coupons for Subway being given out locally through the mail via ads and such - a lot of people throw these out, so I grab 'em whenever I go to the post office. One of the coupons said I could buy a cup of soup for a dollar instead of the normal price. I figured I'd take that coupon to see if their soups were any good.
Well, I went there, and I was told by the employee that she couldn't accept the coupon, that I had to buy something else. Note, the coupon does not mention this anywhere, it's just the standard "no doubling, no using with other coupons, only valid in Imperial Valley locations." I tell that to the employee but she doesn't budge. Since I can't get the coupon honored, I start to leave, but before I do I ask her, "Did the manager tell you to do this?" She says "Yes, would you like to speak to her?" I just reply with "Nah, thanks. I guess I'll just send a complaint to the store chain instead."
Truth be told, I didn't want to speak to the manager because I visit that location about once a month, and I'm pretty uh, recognizable. I've spoken to the manager before. She's... something special. I once saw her nag a new employee because she said he took too long to prepare my sandwich (he didn't.)
Argh. Sorry. But am I being... entitled here? I mean, they're giving these coupons for a reason. But then they don't honor them. The employees are nice enough, and I don't blame them for whatever crap the manager tells them to do. All this over a coupon.