Here's my two cents on the issues presented based on what others had said, and my own personal experiences with Secret Santa on this site.
1. Getting games not on your "Secret Santa" wishlist but are on your site one - I would be inclined to say that if it's on your wishlist, then you would have at least
some desire to own it one day. So
I think it's fair game personally, but... if you ONLY want your santa to use your Secret Santa wishlist, you should say that beforehand. Personally, I always tell people they can use both wishlists, and every year (so far) they've always been great
- Year 1 - No games from my SS wishlist, only site wishlist
- Year 2 - One game from my SS wishlist, all the others were from my site wishlist
- Year 3 - 3/4 games were from my SS wishlist, extra games/items from my site wishlist and collection
- Year 4 - One game from my SS wishlist, all the others were from my site wishlist
So what's interesting is that people tend to NOT use my SS wishlist, and I think that's fine. People may already have other games around that are cheaper, duplicates, etc. It saves time and money for them, and I'm all for that if it makes things easier.
2. Getting games not on your wishlists at all - I think you really have to say that you're okay with this beforehand. Otherwise, I don't think you should be sending games that people don't have on their wishlist, even if you think they'd really like them. For me, I take games off of my site wishlist BEFORE sending in the curated one to Soera because I'm asking for them in other places, for either my birthday or Christmas.
3. Getting games you already own - Again, you have to go off the wishlists. Last year I asked for FFX/X-2 HD even though I already own FFX on PS2. Again, if it's on your wishlist, then it's assumed that it's something that you want.
As for Kashell's situation with FFXV, I'm sorry, but I have to side with the person who bought the game. I think that when your list of games is sent to Soera, all those games should be "off limits" for you to ask for or buy later down the line. I also don't think it's fair to expect that person to check Kashell's wish lists and collection regularly to make sure that what they bought is still "available". I'm not sure how Kashell got the game, and he may have not even anticipated receiving it. However, when he did, his santa should have been given an immediate direct heads up that a game is off the list. Even then, it's dicey, and it would be really inconvenient for the santa to have to return and buy something else instead. I know that would irk me personally.
4. Games arriving that don't work - That's just straight up unacceptable, doesn't matter if it's Secret Santa or not. Like Kash said, it's uncertain if it just got damaged on the way over, but either way, it should have A. Been tested, and B. Ensured that it was packaged properly.
~
That said, here's what I think should happen next year. I think people should fill out a Google Form or something when signing up, and answer a couple questions beforehand (communication is everything after all with something like this). These are some I came up with:
- Are you okay with getting games that folks think you would like that are NOT on your wishlist (provided they are still of value)?
- Would you like your Secret Santa to use your curated wishlist, site wishlist, or both?
- How do you prefer the condition of your games? Do you want them to be CIB?
- Are you okay with being paired with someone overseas?
- Are you okay with getting gifts from someone overseas?
That way we can make sure everyone is on the same page (hopefully). I agree with Cartagia that this is unfortunately part of the risks of doing a Santa online with people overseas and all. Thankfully for me I haven't had a single bad gift yet, but I know I try to make it as special for my recipient as possible, and so usually spend $20-30 over the limit anyway.