Want to hear a story about an idiot?
I just went to trade in a game at Best Buy. The girl at the customer service desk asked me if it was pre-owned. I said yeah, but I bought it new. She then tells me that it's not pre-owned then. I'm taken aback at that and I explain: "Yeah, I bought it new, and then I used it. Which now makes it pre-owned." She says, "No, that's new."
I asked her if there was a manager or something I could talk to, and she said she was the customer service manager at that time. So I just gave up frustrated and told her I'd come back tomorrow.
OMG, what a freaking dumb bitch.